If your account is blocked in the app, it could be due to several reasons, such as:
Incorrect PIN Entries: Entering your access PIN incorrectly multiple times.
Technical Issues: Problems or glitches within the app.
Outdated App Version: Using an older version of the app.

How to Resolve This:
1. Update the App: Ensure you have the latest version of the app installed on your device.
2. Try Logging In Again: After updating the app, attempt to log in once more.

If you continue to experience difficulties accessing your account, please contact our Customer Care team through our live chat option for further assistance with blocked accounts.