If you're facing temporary financial challenges, you may be eligible for a payment holiday—a discretionary service that allows you to pause your repayment for a month.

To request a payment holiday, simply contact our customer service team through live chat or messenger in the app. Our team will assess your situation and check if the requirements are met before confirming whether the request can be processed.

We’re here to support you and will guide you through the next steps based on your account status.