If your card is lost or stolen, take immediate action to secure your account and prevent unauthorized transactions. Follow these steps:

1. Block Your Card via the Mobile App

• Open the mobile banking app.
• Go to the Card Management section.
• Select the lost or stolen card and follow the instructions to block it.

2. Contact Customer Support

• After blocking the card, reach out to our Customer Support team through live chat.
• Provide details about the situation so we can assist further, including issuing a replacement card if necessary.