If your card is lost or stolen, take immediate action to secure your account and prevent unauthorized transactions. Follow these steps:
1. Block Your Card via the Mobile App
- Open the mobile banking app.
- Go to the Card Management section.
- Select the lost or stolen card and follow the instructions to block it.
2. Contact Customer Support
- After blocking the card, reach out to our Customer Support team through live chat.
- Provide details about the situation so we can assist further, including issuing a replacement card if necessary.