If your debit card isn't working, follow these steps to resolve the issue:

1. Check Your Account Balance:
   Ensure there are sufficient funds in your account. If your balance is low, you can use the Top-Up function in the app by selecting your current account.

2. Additional Considerations:

   • Confirm that your card is active and has not been blocked.
   • Ensure your card's details are entered correctly for online purchases.
   • Check if the transaction amount exceeds your daily spending or withdrawal limit.
   • Verify that the merchant or ATM accepts your card type.

If the issue persists, review the transaction attempt details in your app or check for any account notifications that might provide further clarification.