If your merchant payment was declined or failed, here are some common reasons:
- Insufficient Funds: Make sure you have enough money in your account to cover the transaction.
- Incorrect Payment Information: Double-check that your card number, expiration date, and security code are correct.
- Security Measures: Some payments may be flagged for security reasons, especially for transactions from foreign countries.
- Exceeded Spending Limits: Check your spending limits in the app under the Card section and adjust if needed.
- Card Expired: If your card is expired, payments will be declined. Be sure to update your card details.
- Technical Issues: Payment failures can result from technical glitches. Try refreshing the page or using a different device.
- Blocked Merchant: We may block payments to certain merchants due to security concerns. Contact us to check for restrictions.
If your payment continues to fail, ensure all details are correct, and contact us or the merchant for further assistance.